Returns & Exchanges
We accept returns for unused, unassembled items in their original packaging within 7 days of delivery. Please note that Group Buy items and customized assembly services are non-refundable.
Return Process
- 1.Initiate Request
Contact our support team at [email protected] with your order number and reason for return.
- 2.Approval & Labeling
Once approved, we will provide you with the return shipping address. Customers are responsible for return shipping costs.
- 3.Packaging
Securely pack the items in their original packaging to ensure they are not damaged during transit.
- 4.Inspection & Refund
After receiving and inspecting the items, we will process your refund to the original payment method within 5 business days.
