Returns & Exchanges

We accept returns for unused, unassembled items in their original packaging within 7 days of delivery. Please note that Group Buy items and customized assembly services are non-refundable.

Return Process

  • 1.
    Initiate Request

    Contact our support team at [email protected] with your order number and reason for return.

  • 2.
    Approval & Labeling

    Once approved, we will provide you with the return shipping address. Customers are responsible for return shipping costs.

  • 3.
    Packaging

    Securely pack the items in their original packaging to ensure they are not damaged during transit.

  • 4.
    Inspection & Refund

    After receiving and inspecting the items, we will process your refund to the original payment method within 5 business days.